FAQ

Products and design

What materials do you use to make Bimba products?

Our goal is to always keep the planet in mind when producing. We select quality natural fibers such as organic cotton, bamboo, ecovero or when required recycled materials for the fabrics.

Where are your products made?

We manufacture in small workshops in Medellin, Colombia. 

What does the OEKOTEX certification mean?

OEKO-TEX® STANDARD 100 is a label for textiles tested for harmful substances. It sets the benchmark for textile safety, from yarn to finished product. Every item bearing the STANDARD 100 label is certified as having passed safety tests for the presence of harmful substances.

The certified article is harmless to human health. Every thread, button and accessory have been tested against a list of over 1,000 harmful substances. 

Source: https://www.oeko-tex.com/en/our-standards/oeko-tex-standard-100

Pedido y envío

Do you ship worldwide?

Yes but only to businesses and with a minimum order quantity.

How long does it take to receive my order?

A few days, we will keep you informed once shipped. 

I would like to return my order

Due to hygienic reasons, we do not accept returns unless the product arrived damaged. Please let us know as soon as you receive it. 

How can I pay?

We accept yappy and credit/debit card payments. 

Panty menstrual 

What is period underwear and how does it work?

Period underwear is a revolution in the feminine hygiene world and is designed to absorb menstrual flow/blood without the need for additional menstrual products such as pads or tampons.

It works by using a combination of absorbent materials and leak-proof barriers to keep you dry and comfortable during your period. Simply wear the period underwear as you would regular underwear, and change as needed throughout the day. Bimba Underwear offers a variety of period underwear options to fit your needs and preferences.

What are the use and care instructions?

After wearing it, simply: 

Rinse: Rinse the underwear with cold water to remove any excess blood. Once the water runs clear, you can jump to step 2.

Wash: You have 2 options. Either wash it by hand in cold water with mild detergent or in the washing machine on low temperature (<30 degrees). Do not use bleach, or fabric softeners, that would affect the properties of the product. 

Dry: Hang the underwear to dry in a well-ventilated area and away from the sun. Here again be cautious not to use a dryer or iron the period underwear, as it causes damage to the fabric.

Reuse: once dry, it’s ready for another use!

 

Following these steps will help extend the life of the period underwear and keep them clean and fresh.

Can I use the dryer to dry it faster?

Unfortunately no..it will damage the inner layer and your period undie will stop absorbing the blood flow.

How long can period underwear be worn for?

This depends on the intensity of the blood flow and the product worn (Low/Medium/High).

For some people, it’s necessary to change the underwear every few hours, for others they can wear it the whole day with no issue (up to 12 hours). We recommend you to test it at home to find what works best for you.

Can Bimba’s period underwear be used during the night?

Yes, making sure the right level of absorbency is selected to enjoy a good night sleep. The period underwear can be worn for up to 12 hours.

Can Bimba period underwear be used to work out?

Yes! Any can be practiced wearing period underwear, the underwear will adjust to the body’s movements.

Is Bimba period underwear suitable for very heavy flow?

The absorbency level goes up to a medium-high coverage up to 30ml.

We do not offer products that can absorb a very heavy flow. However, there is always a way to work around it by using both the period undie and a menstrual cup.

How many undies shoudl I buy to cover my period?

We suggested you to buy at least 3 period underwear to allow one or 2 to dry once you wear the 3rd one. 

What level of absorbency do you have?

We offer a range of period underwear suitable for low to high absorbency, up to 3 tampons.  Refer to the product description to check the absorbency of each item.

Are Bimba period underwear vegan and eco-friendly?

Yes to both. We do not use any animal product to make our products, making the whole Bimba range vegan.

Bimba period underwear is an eco-friendly alternative to pads and tampons as it is reusable. An average woman will use 15,000 disposable menstrual products in her lifetime and our period underwear can last between 2 to 5 years, depending on the care given. When switching to period underwear, you are avoiding a lot of waste to be sent to landfill.

Social projects

What actions do you take to be socially responsible?

We only work with factories, where wages and working conditions are fair and ethical. The majority of the workers are women with some working for these factories for more than 10 years.

What social projects are you involved in?

We are working on creating relationships with women’s foundations/NGO’s with the intention to support them acquire sewing knowledge to make their own period underwear, or support feminine hygiene and health education programs.

So far, we have helped several fundations based in Asiaand are hoping to continue our work here in Central America. 

How can I support them?

By buying our products, you are indirectly helping women to grow and supporting us to do more to change the world.

Wholesale

Do you ship worldwide?

Yes, only to businesses and with a minimum order quantity.

What is the Minimum Order Quantity? (MOQ)

The MOQ is 100 units. 

How are products shipped?

We use courier services for small quantities and can move to other method once the orders are larger.  

How long does it take to receive my order?

This depends on your location; we will cordinate with you and keep you informed. 

I am interested in Bimba’s products for my store and would like to receive a quote.

Great! You can contact us. We will process your request and get back to you with a custom quote as prices vary based on your location. 

Do you provide product packaging and marketing resources to sell?

Products can be either shipped alone or in individual branded bags; this would depend on how they are sold. For the period underwear range, we provide an instruction card to help the customers use and care for their underwear. Additionally for any web and social media marketing, we will provide plenty of products pictures.

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